SHIPPING - RETURNS - WARRANTY
When shopping for your new fairing set, you are often confronted with a bundle of information that is difficult to decipher. Here at ABS Fairings, we keep it simple. We can assure you will be impressed by our friendly staff and hassle free business model.
ABS Fairings General Information
ABS Fairings offers 3 easy and convenient ways to place orders!
1. Website Order: secure shopping cart with Pay Pal option.
2. Email Order Just send us an email at email@example.com with your order details and we will make you a quote. Then we will provide you a secure invoice, with a pay link to complete your order. (PREFERRED METHOD FOR PARTS, DESIGN AND COLOR CHANGES)
3. Phone Order Please call us at 540-324-7464 (540-FAIRNG)
between the hours of 10AM-4PM EST and we can place your order.
ABS Fairings Quality
ABS Fairings aftermarket bodywork is made from 100% ABS plastic molded to OEM specifications to allow for precision fitment. The thickness, weight, and durability are comparable to OEM while only costing a fraction of dealer pricing. Many other sellers use a cheap PVC mix in their fairings and the paint work is less than impressive. We have been in business for eight years and our bodywork has been featured in many magazines. ABS Fairings has over thirty dealers and fourteen sponsored riders that stand behind our products and we are confident you will be satisfied with your new fairings.
NOTE: ABS FAIRINGS SELLS AFTERMARKET BODYWORK. TRADEMARKED DECALS ARE NOT INCLUDED & CAN BE PURCHASED AT YOUR LOCAL DEEALER
Ready To Ship Fairing Kits
In a rush? Please note that we have a ready to ship category on our website! Painted and ready to ship out! These kits can be at your doorstep in with a few days!
If you ever need to speak to one of our representatives you can reach us Monday through Friday 10-4 Eastern Standard Time. We are also online through our Live Chat customer service during those working hours as well.
All of our bodywork is custom painted to order after payment:
1. "Pending" our review of order details and payment
2. "In the Paint Both" It takes us about 6 to 8 working days to make and paint standard orders.
3. " Awaiting Confirmation" After we finish your kit we’ll send you an email with an approval photo. If everything looks good, simply reply - OK TO SHIP
4. "Shipped" You are emailed a tracking number. Most packages arrive within 9-15 business days with Standard Shipping and 6-8 business days from the shipment date with Express shipping
Holidays, Factory Maintenance and High Season
The paint shop closes for maintenance and Holidays throughout the year. *Any orders placed during the High Season of February,March, and April are subject to an additional week added on to our standard 6-8 business day prep and paint timeline.* Shipping companies may also have a delay due to the holiday seasons and environmental conditions.
After completion, you can expect your fairings to normally arrive within 9-15 business days with Standard Shipping and 6-8 business days with Express Shipping from the shipment date. Our fairings are shipped directly from our factory, which is located in Shenzhen, China.
For addresses in the USA, the shipping service will be USPS
Express Mail International.
For Canada, your package will be delivered via Canada Post.
For UK addresses the shipping service will be Royal Mail.
For Australia addresses the service used will be Australia Post.
All other locations will be serviced via EMS Express.
After your order has shipped, you will be emailed the tracking number and information. Every fairing set will have a tracking number. You can also login to your account at any time to check the current status or review your order information.
ABS Fairings is unable to control shipping issues that may occur from time to time, therefore are not deemed responsible for shipping delays. Once your order leaves the factory and is in route to your home, we are entrusting the shipping company with providing the best shipment service to our customers. Unfortunately, delays do occur and we are completely apologetic, but we see the same information as the customer does when the shipment is tracked. ABS Fairings provides tracking information so that our customers can track and contact the shipping company when there is a problem with shipment. If this ever was to occur, we appreciate your anticipated patience with the shipping company.
International Custom Taxes
Customs (Taxes, if required) - Buyer's responsibility. Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer's responsibility. Please check with your country customs office to determine what these additional costs will be.
Support ticket parts and any accessories purchased may be shipped in separate packages. All packages may be subject to custom taxes imposed by the country of shipment destination. ABSFairings.com is not responsible for payment of said taxes.
"The Treasury Department's Office of Foreign Asset
Control (OFAC) administers and enforces economic sanctions imposed by the
United States against foreign countries. Depending on the country, OFAC
programs may freeze assets of embargoed countries, prohibit payment of funds to
individuals and countries on the embargo list, or prohibit provision of
services to countries subject to US sanctions. These sanctions may
require obtaining OFAC approval before conducting research or other activities
in or involving the sanctioned country. Some sanctions are more
restrictive than others, and apply to the whole country, while others are
specifically target certain individuals or entities within a country.
Currently, sanctioned countries include the Balkans, Belarus, Burma, Cote
D'Ivoire (Ivory Coast), Cuba, Democratic Republic of Congo, Iran, Iraq,
Liberia, North Korea, Sudan, Syria, and Zimbabwe. The list of sanctioned
countries is updated periodically and is available here."
Customer is responsible for tracking and signing for fairing kit shipment. If unclaimed and returned to sender, customer will be responsible for re-shipping cost. Please track your fairings and make arrangements for someone to be present to accept your package to avoid extra shipping charges.
Please inspect bodywork within 48 hours of signing. We try to package the bodywork as best as we can but from time to time parts do get damaged. If you receive a damaged part please take pictures of the damage and open a support ticket at: www.support.absfairings.com
We are a “Hassle-Free” company, and our offices are located in Port Charlotte, FL. This is where all of our custom orders, returns, replacements, repairs, and customer service is handled. The customer is responsible for return shipping to our Florida offices, however you will receive a full refund less shipping and merchant fees for your purchase of a full fairing set, as long as the item is in “Uninstalled” condition and within five days of delivery. Please ensure all returned bodywork is wrapped and packaged in the same condition it was received to avoid a 15% restocking fee. ABS Fairings, LLC reserves the right to assess a 15% restocking fee for any order as deemed necessary by the ABS Fairings, LLC management team. All special order items and ready to ship items will be charged a 15% restocking fee. ABS Fairings LLC does sell individual parts, but do not guarantee a perfect color match. Individual parts are not returnable. ABS Fairings, LLC does sell unpainted fairing kits made from 100% ABS plastic molded to OEM specifications to allow for precision fitment. Please note, we suggest you test fit the parts before painting them to verify fitment.
Standard Design Cancellation Policy
Cancellation of order prior to “In The Paint Booth” status will be issued a full refund minus merchant and processing fees. Cancellation of order after “In The Paint Booth” status will be issued a refund minus merchant and processing fees, and a $40.00 restocking fee. No cancellation of order allowed once fairing kit is in the “Ok To Ship” status.
Custom Design Cancellation Policy
Cancellation of order prior to “In The Paint Booth” status will be issued a full refund minus merchant and processing fees. Cancellation of order after “in The Paint Booth” status will be issued a refund minus merchant and processing fees, and an $80.00 repainting fee. Cancellation of any fairing kit with personal names, numbers, and or quotes will be issued a refund minus $100.00-200.00 based on the size and complexity of the design/decal. No cancellation of order is allowed once the fairing kit is in “Ok To Ship” status. Note, our confirmation photo process is a courtesy to our customers because we care. The “Ok To Ship” is not required in any way and we can ship without it.
Personalized Custom Design Cancellation/Return Policy
Fairing orders have been customized specifically for an individual customer cannot be cancelled or returned as these are created for a specific that specific individual.
We welcome customer comments about our website and its products. However, any comments, notes, emails, ideas, suggestions or other communications (collectively “Comments”) sent to our website and email shall be and remain the exclusive property of ABSFairings.com
The customer’s submission of any comments shall constitute an assignment to ABSFairings.com of all worldwide rights, titles, and interests in all copyrights and other intellectual property rights in the Comments. ABSFairings.com will be entitled to use, reproduce, disclose, publish, and distribute any material the customer submits for any purpose whatsoever, without restriction, and without compensating the customer in any way.
For this reason, we ask that the customer not send us any comments that the customer does not with to assign us, including any confidential information or any original creative materials, such as stories, product ideas, computer code, and original artwork.
Shipping Damage, Defects, and Missing Parts
A support ticket must be opened within 2 days of receiving kit. Photos and description of damage must be included in the support ticket initiate replacement parts. Any support ticket or claim after the 2 day limit will not be approved for warranty replacement. Do no install the kit if there is an issue! Warranty is voided if fairing kit has been installed prior to warranty claim.
ABS Fairings guarantees 100% fitment. If there is a fitment issue, please open a support ticket within 5 days of receiving and installation attempt. Photos and description of issue must be included in the support ticket to initiate the warranty. Any issue reported after 5 days will not be accepted.
Melting and Fading
A Support Ticket must be opened within 30 days of receiving kit. Photos and description of damage must be included in the support ticket to initiate the claim process. Any issue reported after 30 days will not be accepted.
All warranties and liabilities of products are null and void if improper installation, improper use, any modifications and abuse of products occur. Warranties are honored and limited to ORIGINAL PURCHASER of products ONLY.
We currently ship to all APO and FPO military addresses for $59.00. Please be advised that shipping can sometimes delayed with APO shipping addresses.
We are currently unable to ship complete fairing kits to PO Boxes. ABS Fairings requires a signature at time of delivery. If a PO Box is entered during checkout, you will be contacted for an alternate shipping address. We apologize for the inconvenience.
Different Billing and Shipping Address
Any customer that has a different Shipment Address than their Payment address will be required to send ABS Fairings a copy of the payment individual's ID before fairing kit is shipped. Please just take a quick picture of the ID and email it to firstname.lastname@example.org. Once we receive the paying customer's ID, we will send confirmation.
Change of Shipping Address Form billing address
Any customer that wants to change their shipping address will be required to send ABS Fairings a copy of the Payment individual's ID and a signed letter requesting the address change before the address update will be complete. Please just take a quick picture of the ID and letter and email it to email@example.com. Once we receive the paying customer's ID and letter, we will send confirmation.
All of our products are warranted against defects in material and/or workmanship for a period of 90 days. This does not cover finishes such as plating, or painted surfaces, discoloration or rust. This warranty shall be limited to the repair or replacement of the part, which may be proven defective under normal use. We will not warranty any part that has been abused, misused, improperly installed, or modified. Before sending a new replacement part to you, we must receive the original, defective part back first. We do not refund shipping fees. We will not be responsible for any labor charges incurred in removing or replacing any product under warranty. Products issues must be reported to us by filling out an ABS Fairings Support Ticket.
Core Moto Performance
Custom Aftermarket Brake Line Kits: Returns of products will be accepted for return provided a return authorization is obtained within ten (10) days of receipt of product. If product's packaging is opened and cannot be resealed, no return will be accepted. If a return is authorized but is caused by customer error or without defect a twenty percent (20%) restocking fee will be charged. Custom, special order, handmade components will not be accepted for return. Order cancellations, only if applicable will be charged a 10% restocking fee. Otherwise order Cancellations will be treated as a return. In no case will we refund the paid shipping cost on any return that is NOT due to a defective item upon receipt. No returns will be authorized due to back order status or shipping delay. We will also not issue a refund for refused packages, undelivered or lost packages due to the customer not being present. Products issues must be reported to us by filling out an ABS Fairings Support Ticket.
Langbros Leather Suits
One year warranty: applies to zippers, buttons, stitches and leather panels. Warranty does not apply in the case of a crash. If you have an issue please take pictures of the damage and open a support ticket at: www.support.absfairings.com. Some possible outcomes: (1) customer pays for shipping to us, we will repair the damage under warranty and pay return shipping (2) customer pays for the repair at their local tailor shop and we will provide the replacement material/parts for the repair and pay a percent of the labor charges.
Personal identification information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.
Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.
Web browser cookies
How we use collected information
ABS FAIRINGS may collect and use Users personal information for the following purposes:
improve customer service
Information you provide helps us respond to your customer service requests and support needs more efficiently.
personalize user experience
We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
improve our Site
We may use feedback you provide to improve our products and services.
We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
- To run
a promotion, contest, survey or other Site feature
To send Users information they agreed to receive about topics we think will be of interest to them.
send periodic emails
We may use the email address to respond to their inquiries, questions, and/or other requests.
How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
Sharing your personal information
We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.
Third party websites
Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensure and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website's own terms and policies.
Our Terms introduction
General Use & Prohibitions
Users are prohibited to do the following acts, to wit: (a) use our sites, including its services and or tools if you are not able to form legally binding contracts, are under the age of 18, or are temporarily or indefinitely suspended from using our sites, services, or tools (b) posting of an items in inappropriate category or areas on our sites and services; (c) collecting information about users’ personal information; (d) maneuvering the price of any item or interfere with other users' listings; (f) post false, inaccurate, misleading, defamatory, or libelous content; (g) take any action that may damage the rating system.
For you to complete the sign-up process in our site, you must provide your full legal name, current address, a valid email address, and any other information needed in order to complete the signup process. You must qualify that you are 18 years or older and must be responsible for keeping your password secure and be responsible for all activities and contents that are uploaded under your account. You must not transmit any worms or viruses or any code of a destructive nature.
Payments and Processes of Invoices
ABS Fairings has the sole discretion to provide the terms of payment. Unless otherwise agreed, payment must first be received by ABS-FAIRINGS prior to the latter’s acceptance of an order. Unless credit term has been agreed upon, payment for the products shall be made by credit card, PayPal or wire transfers. Invoices are due and payable within the time period noted on your invoice, measured from the date of the invoice. An order may be invoice separately. Site has all the discretion to cancel or deny orders. Site is not responsible for pricing, typographical, or other errors in any offer by said Site and reserves the right to cancel any orders arising from such errors. Invoices must be paid within 15 days of the invoice date.
Please visit the shipping and returns page for more information.
Risk of Loss
All items purchased from our website are made pursuant to a shipment contract. The risk of loss and title for such items pass to you upon our delivery to the carrier.
Product Pricing and Descriptions
ABSFairings.com is not a authorized dealer for Honda,
Yamaha, Suzuki, Kawasaki, Ducati or BMW. Our products are Aftermarket not OEM.
The List Price displayed for products on our website represents the full retail price listed on the product itself, suggested by the manufacturer or supplier, or estimated in accordance with standard industry practice; or the estimated retail value for a comparably featured item offered elsewhere. The List Price is a comparative price estimate and may or may not represent the prevailing price in every area on any particular day. For certain items that are offered as a set, the List Price may represent "open-stock" prices, which means the aggregate of the manufacturer's estimated or suggested retail price for each of the items included in the set. Where an item is offered for sale by one of our merchants, the List Price may be provided by the merchant. In cases of misprint in our catalogs in which the item's correct price is higher than our stated price, we will, at our discretion, either contact you for instructions before shipping or cancel your order and notify you of such cancellation.
We do not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered in our website is not as described, your sole remedy is to return it in unused condition.
Editing, Deleting and Modification
We may edit, delete or modify any of the terms and conditions contained in this Agreement, at any time and in our sole discretion, by posting a notice or a new agreement on our site. YOUR CONTINUED PARTICIPATION IN OUR PROGRAM, VISIT AND SHOPPING IN OUR SITE FOLLOWING OUR POSTING OF A CHANGE NOTICE OR NEW AGREEMENT ON OUR SITE WILL CONSTITUTE BINDING ACCEPTANCE OF THE CHANGE.
Acknowledgment of Copyrights
You hereby acknowledge that all rights, titles and interests, including but not limited to rights covered by the Intellectual Property Rights, in and to the site, and that You will not acquire any right, title, or interest in or to the Program except as expressly set forth in this Agreement. You also understand we sell a non-OEM aftermarket part and will respect any and all trademarks and their owners. You will not modify, adapt, translate, prepare derivative works from, recompile, reverse engineer, disassemble or otherwise attempt to derive source code from any of our services, software, or documentation, or create or attempt to create a substitute or similar service or product through use of or access to the Program or proprietary information related thereto.
FRAUDULENT ACTIVITIES are highly monitored on our site and if fraud is detected we shall resort all remedies available to us, and you shall be responsible for all costs and legal fees arising from these fraudulent activities.
Warranty Disclaimer and Limitations of Liability
We will not be liable for indirect, special, or consequential damages, or any loss of revenue, profits, or data, arising in connection with this Agreement or the Program, even if we have been advised of the possibility of such damages. Further, our aggregate liability arising with respect to this Agreement and the Program will not exceed US 2,000 or the total price of the subject products paid or payable to you whichever is less.
We make no express or implied warranties or representations with respect to the Program or any products sold and offered in our website (including, without limitation, warranties of fitness, merchant-ability, non-infringement, or any implied warranties arising out of a course of performance, dealing, or trade usage). In addition, we make no representation that the operation of our site will be uninterrupted or error-free, and we will not be liable for the consequences of any interruptions or errors. This site and its information, contents, materials, products and services are provided on an “as is” and “as available” basis. You and understand and agree that your use of this site is at your own risk.
You agree not to disclose information you obtain from us and or from our clients, advertisers and outside suppliers. All information submitted to by an end-user customer pursuant to a Program is proprietary information of ABS Fairings inc. Such customer information is confidential and may not be disclosed. Publisher agrees not to reproduce, disseminate, sell, distribute or commercially exploit any such proprietary information in any manner.
Failure to insist upon strict performance of any of the terms, conditions and covenants hereof shall not be deemed a relinquishment or waiver of any rights or remedy that the we may have, nor shall it be construed as a waiver of any subsequent breach of the terms, conditions or covenants hereof, which terms, conditions and covenants shall continue to be in full force and effect.
No waiver by either party of any breach of any provision hereof shall be deemed a waiver of any subsequent or prior breach of the same or any other provision.
This Agreement shall be governed by and construed in accordance with the substantive laws of USA and The Netherlands, without any reference to conflict-of-laws principles.
Any dispute, controversy or difference which may arise between the parties out of, in relation to or in connection with this Agreement is hereby irrevocably submitted to the exclusive jurisdiction of the courts of USA, to the exclusion of any other courts without giving effect to its conflict of laws provisions or your actual state or country of residence.
The entire agreement between the parties with respect to the subject matter hereof is embodied on this agreement and no other agreement relative hereto shall bind either party herein.
Your rights of whatever nature cannot be assigned nor transferred to anybody, and any such attempt may result in termination of this Agreement, without liability to us. However, we may assign this Agreement to any person at any time without notice.
In the event that any provision of these Terms and Conditions is found invalid or unenforceable pursuant to any judicial decree or decision, such provision shall be deemed to apply only to the maximum extent permitted by law, and the remainder of these Terms and Conditions shall remain valid and enforceable according to its terms.
Your acceptance of these terms
By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.